How is NASA communicating with the public?

From the National Academies weekly alert, 21 November 2011:

On November 8-10, 2010, the National Research Council’s Space Studies Board (SSB) held a public workshop on how NASA and its associated science and exploration communities communicate with the public about major NASA activities and programs.

Download the summary of this workshop in brief or in full as a free .pdf file or read it online, chapter by chapter.  The National Academies post many free workshop summaries, recommendations, and other reports online free each year; I like to download them onto my e-reader so I always have something handy to read – you never know what will spark an idea!